RETURN POLICY

Our return policy lasts 14 days from the date you receive the product. If 14 days have passed, we will unfortunately not be unable to offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in its original packaging. We will also require a receipt or proof of purchase. Please note, you are responsible for all return postage fees as this will not be covered by Spinomx, LLC. We recommend you reach out to us at our Contact Us page or email us at info@spinomx.com for any assistance or clarifications.

 

REFUND POLICY

Our refund policy lasts 14 days from the date you receive the product. We offer a 100% money back guarantee refund on all items defective on delivery and orders undelivered in 60 days. We are also able to send replacement items if you would like. If your order arrived damaged, please attach photos for proof so we can make it right for you as soon as possible.

Once your item is received, it will be inspected by our quality and control team to ensure item is indeed defective. We will then send you an email to notify you on the status of your refund.

 

RETURN ADDRESS

Please return your product(s) to us within 14 days from the date you receive the product. Include information such as order number, name, address, and reason for returning the product(s).

Pack all merchandise safely in original package in which it was shipped to prevent damage during transit. We strongly recommend using a shipping method with tracking & insurance. Spinomx, LLC is not responsible for loss or damage of product during return transit.

Please send returns to:

Spinomx, LLC

PO Box 12678

Chandler, AZ 85248

Please allow up to 7 business days for us to process all returns.

We reserve the right to amend, change, or modify our return policy without prior notice.